Operational Onboarding Manager - France 🇫🇷

YOU. BETTER. WITH ALAN.

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

HOW WE WORK: OUR LEADERSHIP PRINCIPLES

- Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

- Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

- Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

- Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

🚀 THE CHALLENGE 🚀

You will be responsible for ensuring a seamless transition for our biggest clients, serving as their dedicated Alan specialist during the critical onboarding phase.

Your role requires a strong ability to quickly build trusted relationships with key stakeholders, proactively identifying and resolving potential challenges before they arise. Pushing relevant changes internally will also be key.

The ideal candidate will demonstrate exceptional communication and change management skills, with a proven track record of training and supporting key accounts through digital transformation initiatives. This position plays a vital role in Alan's growth strategy.

👩‍💻 HELPING OUR ADMINS

Your primary mission will be to handle admin r...