Personal Injury Case Manager
Morgan & Morgan, a leading personal injury law firm, is seeking a highly organized and customer-focused Personal Injury Case Manager to join their Indianapolis team. The firm, founded in 1988, has grown to over 6,000 employees, including more than 1,000 attorneys, and operates across all 50 states.
In this role, the Case Manager will be responsible for daily interactions with existing and potential clients, both via telephone and in person. Key duties include ordering medical records from providers, obtaining necessary documents to support injury and liability positions, and interacting with insurance carriers and healthcare providers to secure records and account balances. The Case Manager will also prepare comprehensive demands for submission to carriers under the direct supervision of an attorney and manage case files from intake to closing.
Ideal candidates should possess a bachelor's degree and have prior experience as a Personal Injury Case Manager or Prelitigation Paralegal. A minimum of two years working in a legal position or as an insurance adjuster is strongly preferred. The role requires strong organizational skills, the ability to multitask and prioritize in a fast-paced environment, and excellent writing and communication abilities. Proficiency in Microsoft Word, Excel, and Outlook, with a typing speed of at least 35 words per minute, is essential.
Morgan & Morgan offers a comprehensive benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays. The firm is dedicated to protecting the people, not the powerful, and fosters a supportive and inclusive environment where every team member plays a key role in the fight for consumer rights.
Joining Morgan & Morgan provides an opportunity to be part of a mission-driven organization committed to making a positive impact on clients' lives. The firm values teamwork, trust, innovation, passion, and care, creating a dynamic and rewarding workplace for its employees.