Principal Engineer, Enterprise Scalability

Klaviyo is seeking a Principal Engineer for Enterprise Scalability to enhance the performance, reliability, and scalability of its platform for large-scale customers. This role involves collaborating across teams to address complex technical challenges and implement architectural improvements. The position is remote, with a preference for candidates on the East Coast.

In this role, you will define scalability metrics, identify and resolve system bottlenecks, and drive architectural changes such as sharding and caching strategies. You will also develop tools to support scalability efforts and lead reviews to ensure readiness for enterprise workloads. Additionally, you will analyze incidents to implement lasting improvements and explore AI applications to enhance system performance.

Candidates should have over 12 years of experience in scaling multi-tenant SaaS platforms, with expertise in performance engineering, capacity planning, and architectural design. Experience with AI tools for anomaly detection and workload modeling is beneficial. Strong communication skills are essential for aligning teams and conveying technical decisions to executives.

While specific compensation details are not provided, Klaviyo offers a comprehensive benefits package, including health, welfare, and wellbeing benefits. The company emphasizes a collaborative and inclusive culture, supporting employees in their professional growth and success.

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. The company values diverse backgrounds and experiences, fostering an environment where employees can thrive and contribute to the company's mission.