Principal Software Engineer, Site Reliability
The Principal Software Engineer, Site Reliability at Upstart plays a crucial leadership role within the engineering team, focusing on the design, implementation, and evolution of the company's reliability infrastructure. Upstart, an AI-driven lending platform, is committed to improving access to affordable credit while reducing risk and costs for its banking partners. This role is an opportunity to shape the foundational systems that ensure high performance and availability for Upstart’s fast-growing suite of financial technology products.
In this position, you will take ownership of reliability engineering initiatives, leading efforts around automation, monitoring, deployment pipelines, and incident response. Your day-to-day work will involve collaborating closely with product development teams to build scalable and resilient systems, troubleshooting production issues, and driving forward best practices that strengthen platform stability and uptime. You will play a key advisory role in both architectural design and operational excellence.
Candidates should bring extensive experience in site reliability engineering or DevOps roles, with a proven track record of scaling and maintaining cloud-based distributed systems. Deep knowledge of technologies such as Kubernetes, CI/CD pipelines, observability tools, and infrastructure-as-code is essential, as is solid programming expertise. Strong leadership, cross-functional collaboration, and incident management skills are required, along with a passion for mentoring and guiding engineering teams.
Upstart offers a competitive compensation package, including equity, comprehensive medical and wellness benefits, flexible work arrangements, and generous paid time off. The company invests in its employees’ professional growth with access to ongoing learning, development resources, and clear pathways for advancement within the engineering organization.
Upstart values innovation, diversity, and an inclusive environment, striving to empower employees to make an impact through challenging work and meaningful contributions. Joining this team means the opportunity to work at the intersection of finance and technology, helping to drive the next generation of responsible, AI-powered lending.