Product Designer
Metropolis is seeking a Product Designer to help execute a world-class experience design strategy that bridges the gap between our digital platform and the physical world. In this role, you will be a key contributor to the "Recognition Economy" Metropolis is building—defining how our technology is applied across parking, security, hospitality, internal tools, and more for both customers and real-estate partners.
As a Product Designer at Metropolis, you will own the design process for specific product features from initial discovery and wireframing to high-fidelity prototyping and developer handoff. You will conduct tactical user research, including usability testing and interviews, to validate concepts and translate findings into design improvements. Partnering closely with Product Managers and Engineers, you will define requirements and ensure technical feasibility. Additionally, you will contribute to and maintain our design system, ensuring a cohesive visual language and high bar for craft across all platforms. Proactively using product analytics and customer feedback, you will identify friction points and iterate on existing features.
The ideal candidate will have 3+ years of experience in UX/UI or Product Design, with demonstrated experience shipping functional, beautiful products. Experience designing seamless end-to-end journeys that bridge digital interfaces with physical environments is essential. You should have the ability to map and optimize touchpoints that occur beyond the screen, ensuring a fluid transition for users moving from a mobile app to a physical location. Expert-level skills in Figma and prototyping tools are required, along with the ability to clearly articulate your design decisions to stakeholders and take constructive feedback with a growth mindset.
While not required, experience within a B2B2C SaaS or technology-driven environment with a consumer-focused impact is a plus. Experience using AI-first code editors like Cursor to build and use AI to bridge the gap from static mockups to production-ready design is also beneficial. Additionally, experience using ProtoPie (or similar advanced tools) to create high-fidelity, logic-based prototypes is advantageous.
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection. The anticipated base salary for this position is $165,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.