Product Manager, Trust and Safety
Chime is seeking a Product Manager for its Trust & Safety team, responsible for safeguarding member accounts, ensuring uninterrupted access to funds, and minimizing risk and fraud across the platform. This role involves collaborating with Engineering, Data Science, Design, Operations, Risk, and Compliance teams to define strategy, develop impactful products, and iterate based on data and insights. Positions are available in San Francisco, CA, and Chicago, IL.
The Trust & Safety team focuses on critical areas such as transaction risk decisioning, member identity and account lifecycle, and back-office agentic automation. Product Managers in this team will drive investments in these domains, balancing customer experience, risk management, operations, and compliance. Responsibilities include defining product strategy and roadmap, making high-stakes trade-offs, and partnering with cross-functional teams to deliver scalable, reliable systems.
Candidates should have at least 6 years of experience as a Product Manager, with expertise in payments and transaction risk or identity and account lifecycle. Experience with complex product problems involving risk, operations, platforms, or customer-facing systems is essential. Strong product judgment and the ability to navigate ambiguous, high-impact problem spaces are crucial.
While specific compensation details are not provided, Chime offers competitive salaries and benefits. Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and generous paid time off. Additional perks may include professional development opportunities and a collaborative work environment.
Chime fosters a culture of innovation and inclusivity, encouraging employees to contribute to the company's mission of helping people lead healthier financial lives. The company offers growth opportunities through challenging projects and a supportive team environment. Joining Chime provides the chance to make a significant impact in the fintech industry while advancing your career.