Project Manager Intern
Mirakl is seeking a Project Manager Intern to join its Customer Support team within the Customer Success Consulting department. This team is pivotal in managing technical and functional requests from marketplace users and the Mirakl Connect platform, ensuring efficient escalation of incidents and product enhancement requests. The intern will contribute to continuous improvements in Mirakl's documentation, optimization of internal client management processes, and overall enhancement of Mirakl's solutions. This is a 6-month internship starting in July 2026, based in Bordeaux, France.
The intern will drive optimization projects for internal support tools by implementing automation, creating dashboards, and monitoring the effectiveness of new tools such as bots, SAP migration, and Mailchimp collections. They will lead and support internal change management initiatives, including launching and tracking expertise topics within Support, implementing new shift management routines, portal account deactivation processes, and external SSO projects. Additionally, the intern will plan and organize team events, including monthly global team-building activities and team dinners, and coordinate cross-team initiatives through meeting planning, organization, and event logistics.
Candidates should be currently pursuing a Master's degree (Bac+5) from a university, business school, or political science institute (IEP) and seeking a 6-month internship starting in July 2026 in Bordeaux. An autonomous working style with strong collaborative skills in team environments is essential. The ability to meet deadlines and effectively execute operational and project-based missions is required. A strong interest in e-commerce and Mirakl's industry is preferred. Fluency in French and English, with the ability to communicate easily in both languages, is necessary. Knowledge of programming languages and/or experience using APIs is a plus.
Mirakl offers attractive apprenticeship compensation. Benefits include a workplace that promotes well-being and work-life balance, featuring breakfasts, sports and yoga classes, after-work events, and game nights. A tailored onboarding journey is provided to quickly build skills, along with empowering and evolving responsibilities to maximize the learning experience. Interns have the unique opportunity to discover a French unicorn in full expansion and work with international teams. Additional benefits include access to CSE (Works Council) discounts, a Gymlib pass for wellness activities, modern offices in Bordeaux, a Swile meal voucher card, and transportation support covering 50% of public transport reimbursement and bike allowance.
Mirakl fosters a collaborative and dynamic company culture, emphasizing teamwork, efficiency, proactive problem-solving, continuous learning, and client satisfaction. Interns are encouraged to apply even if they do not meet every qualification, as Mirakl values diverse perspectives and experiences that contribute to a culture of continuous learning. This internship offers a unique opportunity to be part of a global leader in digital transformation, working alongside ambitious and supportive colleagues.