Regional Manager - Bestandskundenbetreuung (m/w/d)

The Regional Manager - Bestandskundenbetreuung (m/w/d) at CarOnSale plays a crucial role in overseeing the management and retention of existing customer accounts within a specific region. Working closely with a dedicated customer success team, the manager supports the company's ongoing growth in the B2B automotive auction industry, where CarOnSale provides innovative digital solutions for wholesale vehicle trading across Europe.

Day-to-day responsibilities include nurturing relationships with a portfolio of existing clients, identifying upsell or cross-sell opportunities, and ensuring a high level of customer satisfaction. The Regional Manager regularly conducts performance reviews with clients, addresses concerns, and implements strategies to maximize client loyalty, contributing directly to the achievement of regional sales and retention targets.

Ideal candidates will have experience in customer account management, ideally in a B2B setting such as automotive, tech, or digital marketplaces. Strong communication, negotiation, and conflict-resolution skills are critical, along with the ability to analyze customer data, identify improvement areas, and manage multiple stakeholders efficiently. Fluent German is required and strong English skills are advantageous.

CarOnSale offers a competitive compensation package, potential for performance-based bonuses, and a modern work environment, including the flexibility of remote or hybrid work arrangements. Employees benefit from company-supported professional development, regular team events, and a dynamic, growing international company.