Sales Enablement Program Manager

The Sales Enablement Program Manager at Block (formerly Square) is a pivotal role within the company's global sales and Account Management teams. This position focuses on enhancing the effectiveness and efficiency of sales operations by developing and managing comprehensive sales enablement programs. Block, a leader in financial services and mobile payment solutions, is dedicated to providing innovative tools that empower businesses and individuals in the digital economy.

In this role, the Program Manager will be responsible for planning, building, facilitating, and maintaining scalable sales enablement content beyond the initial onboarding process. This includes curating and updating centralized knowledge resources in collaboration with subject matter experts across Product, Marketing, and Sales to ensure accuracy and consistency. The Program Manager will also coordinate timelines, deliverables, and stakeholder communications to operationalize the everboarding strategy, ensuring continuous learning and development within the sales teams.

Candidates should have at least 4 years of experience in Sales Enablement, Sales, or Account Management, with a strong understanding of adult learning theories and their application in training design and content delivery. Excellent stakeholder management and communication skills are essential, as the role requires collaboration across various functions and levels within the organization. The ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity is crucial for success in this position.

While not mandatory, a background in instructional design, content strategy, or sales operations is advantageous. Exposure to coaching methodologies, such as the GROW model, is also beneficial for supporting learner development and behavior change. This role offers an opportunity to contribute to a dynamic and innovative company committed to building a more inclusive economy.

Block fosters a collaborative and inclusive work environment, encouraging continuous learning and professional growth. Employees are empowered to take initiative and drive meaningful change within the organization. The company offers competitive compensation packages, comprehensive benefits, and opportunities for career advancement, making it an attractive workplace for individuals passionate about technology and financial services.