Sales Engineering Manager
ABOUT US
- At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Our co-founders are Bret Taylor and Clay Bavor Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Scale The Function: Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential.
- GTM Technical Expert: Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle.
- Cross-Functional Work: Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions.
- Lead & Support Customer...