Senior Manager - Implementation

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

Implementation Manager

As Senior Manager, Implementation, you'll lead a team of Implementation Managers across EST and EMEA-aligned customers, owning regional delivery excellence from post-sale handoff through successful CSM transition. You'll sit within the broader Implementation org, reporting to the VP of Customer Experience and serve as the senior delivery leader for our Eastern and European customer base.

This is a player-coach role: you'll carry a book of strategic accounts while developing and managing a team of IMs. You bring the organizational instincts to build repeatable process, the people skills to grow early-career talent, and the customer fluency to handle our most complex onboarding engagements

In this role, you’ll do:

TEAM LEADERSHIP

- Directly manage and develop a team of Implementation Managers across EST and EM...