Senior OBT Success Manager

The Senior OBT Success Manager at Engine is responsible for ensuring the successful post-launch performance of Travel Management Company (TMC) partners and their corporate accounts. This role involves managing a portfolio of TMCs, overseeing agent training, corporate account migrations, and driving bookings on Engine's platform. Engine is an AI-native platform for intelligent travel, serving over 40,000 customers and nearly 2 million travelers.

Key responsibilities include owning post-launch success for TMC partners, defining corporate account migration plans, monitoring TMC health metrics, leading quarterly business reviews, and serving as the first line of escalation for post-launch issues. The role also involves identifying expansion opportunities within each TMC's footprint and collaborating with the Business Development team to drive growth.

Candidates should have over 8 years of experience in partner success, customer success, or strategic account management, preferably in corporate travel, TMCs, or B2B SaaS. A proven track record in managing B2B relationships with measurable revenue outcomes, strong data orientation, and excellent communication skills are essential. Familiarity with corporate booking tools, GDS content, or hotel distribution is preferred.

The compensation package includes a competitive base salary ranging from $160,000 to $215,000 USD, with additional equity for all employees. Benefits encompass comprehensive health coverage, flexible time-off policies, and professional development opportunities.

Engine fosters a culture of innovation and growth, offering employees autonomy, ownership, and the opportunity to work alongside high-caliber colleagues. The company has been recognized as one of Fast Company's Best Workplaces for Innovators (2025) and TravelTech's Reservation Platform of the Year (2026).