Senior Sales Engineer
About the RoleAs a Senior Sales Engineer at Teramind, you serve as both a hands-on technical consultant and a player-coach for our growing Solution Engineering team. This hybrid role blends solution architecture, technical sales, and cross-functional leadership — perfect for someone who wants to shape both customer outcomes and team excellence. You'll work closely with Sales, Product, Engineering, and Customer Success to ensure enterprise customers realize the full value of Teramind's platform, while also mentoring team members, scaling pre-sales processes, and driving technical consistency across the organization. This is the ideal role for a technically fluent communicator who thrives in customer-facing engagements and has a passion for coaching others.
Key Responsibilities
Pre-Sales & Technical Engagement
Deliver tailored product demonstrations and presentations aligned to customer use cases: insider threat detection, DLP, user behavior analytics (UBA), and workforce intelligence.
Lead technical discovery sessions to understand prospect environments, pain points, security stack, and compliance requirements (HIPAA, PCI DSS, SOX, GDPR).
Own and execute proof-of-value (POV) and proof-of-concept (POC) engagements — including environment setup, endpoint agent configuration, and success criteria alignment.
Assist prospects with deployment planning across on-premise, cloud (SaaS), and private cloud architectures.
Configure APIs and troubleshoot complex deployment and integration issues during evaluations.
Potential travel: 20%
Cross-Functional Collaboration
Partner with Account Executives throughout the full sales cycle as the primary technical resource.
Relay market intelligence, feature gaps, and competitive insights to Product and Engineering teams.
Coordinate with Customer Success on handoffs to ensure smooth post-sale onboarding.
Build and contribute to reusable demo environments, battle cards, architecture diagrams, and technical collateral.
Document deploymen...