Solutions Engineer – New York
ABOUT GIGA
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
- Voice AI startup Giga raises $61M Series A
- DoorDash and Giga Partnership
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
ABOUT THE ROLE:
We’re looking for seasoned Solutions Engineers to join Giga’s Solutions team. In this role, you’ll collaborate closely with Sales, Forward Deployed Engineering, Product, and Core Engineering to help the world’s largest brands operationalize AI agents that transform customer experience and support operations.
As a Solutions Engineer, you’ll lead complex, multi-stakeholder engagements that span pre-sales strategy, solution architecture, deployment execution, and long-term customer success - combining sharp commercial acumen with deep technical expertise to design and deliver solutions that drive measurable business impact....