Sr Manager, Legal Technology Services
The Senior Manager, Legal Technology Services (LTS) at PlayStation Global will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information Services (DTIS). This team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration, and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery, and production services across the portfolio.
Key responsibilities include building, coaching, and developing a team of legal technology engineers and service professionals responsible for solution delivery and production support. The Senior Manager will define the function's operating model, service catalog, engagement approach, technical standards, and service-management practices. They will set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations. Fostering a culture of customer focus, inclusion, technical excellence, and continuous improvement is also essential.
The role requires a Bachelor's degree or equivalent practical experience, with 10+ years in legal technology or a related field, including significant experience delivering legal technology solutions in complex organizations. Additionally, 5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services, is necessary. Demonstrated experience across several areas of the enterprise legal technology landscape and proven success leading large-scale, global technology implementations are also required. A strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security, and service management is essential. Strong technical planning, capacity management, stakeholder management, and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority, are also important.
Compensation for this role includes a base salary ranging from $198,600 to $297,800 USD annually. In addition to the base salary, the position offers a comprehensive benefits package, including medical, dental, and vision coverage, a matching 401(k) plan, paid time off, a wellness program, and employee discounts for Sony products. The role may also be eligible for a bonus package.
PlayStation Global is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. The company fosters a culture of innovation and excellence, providing opportunities for growth and development within a collaborative and inclusive environment. Joining PlayStation Global offers the chance to be part of a team that is passionate about delivering exceptional gaming experiences to a global audience.