Sr. MarTech Manager, Communications
Chime, a leading financial technology company, is seeking a Senior MarTech Manager, Communications to enhance member communications across various channels, including email, push notifications, in-app messages, SMS, and emerging platforms. This role reports to the Director of Marketing Technology and involves collaborating with Marketing, Product, Engineering, and Data teams to develop scalable solutions and optimize the technology stack.
Key responsibilities include serving as the MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows to ensure reliable and scalable messaging technology. The role also involves translating business needs into technical requirements, identifying capability gaps, and delivering automation solutions. Additionally, the Senior MarTech Manager will manage vendor relationships, evaluate new capabilities, and drive build-vs-buy recommendations. A focus on applying AI across the communications operational workflow and marketing technology stack is also essential.
Candidates should have over 8 years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation, or a related technical field. Deep hands-on expertise with Braze, including integrations, orchestration, personalization, data structures, and platform configuration, is required. A strong understanding of communications technology architecture, APIs, schemas, events and triggers, integrations, identity and audience syncing, and data flows is essential. Experience in translating marketing needs into technical requirements and managing strategic technology vendors is also necessary.
The base salary for this role ranges from $145,000 to $200,000 USD annually, with full-time employees eligible for bonuses, competitive equity packages, and benefits.
Chime fosters a culture of boldness, collaboration, and integrity, encouraging employees to take risks while working together to help everyday Americans achieve financial progress. The company values diverse perspectives and provides an inclusive environment where every team member can thrive.