Strategic Account Manager, Health Systems

Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. 

 

ABOUT THE ROLE 

The Strategic Account Manager is a revenue-generating role responsible for retaining, expanding, and growing a portfolio of strategic partner accounts. This position carries both an individual quota and a shared team quota and owns the identification, development, and closing of expansion opportunities across assigned existing partner accounts (e.g., hospitals/health systems).

This role operates at the intersection of sales, strategy, and relationship management, requiring strong executive presence, consultative selling skills, and the ability to navigate complex, multi-stakeholder health systems. The Account Manager serves as the primary commercial owner of the relationship and is accountable for long-term growth, retention, and partner value.

Approximately 30-40% travel is required to support onsite engagement, executive business reviews, and strategic growth planning with partner organizations.

 

WHAT YOU’LL DO 

- Own and achieve an individual revenue quota while contributing to a shared team quota

- Develop and execute strategic account plans focused on expansion, retention, and long-term growth

- Build, manage, and forecast a qualified pipeline of expansion, upsell, and cross-sell opportunities

- Serve as the primary commercial and strategic point of contact for assigned accounts

- Build and maintain executive-level relationships within complex, multi-entity health systems

- Lead executive-level business re...