Strategic Account Manager
The Strategic Account Manager at Tipalti is responsible for developing and maintaining relationships with existing customers, focusing on both account expansion and customer success. This role involves prospecting within the current customer base and identifying new opportunities to drive sales cycles and close business. The manager will collaborate with various internal teams to ensure effective execution of account success plans and alignment with customer business goals.
Key responsibilities include owning relationships with named accounts to develop and implement plans aimed at maximizing expansion opportunities across all Tipalti products. The manager is expected to accurately maintain account and opportunity information within internal CRM systems, leverage tools to engage with customers, manage pipelines, track deal progress, and use data to inform decisions. Additionally, the role involves understanding customers' businesses, aligning Tipalti services to their goals, identifying business challenges, creating solutions, building trusting relationships with decision-makers, and collaborating with cross-functional teams to develop effective sales strategies.
Candidates should have a minimum of 4 years of experience in Software/SaaS or Financial Technology sales with a successful track record of consistent quota achievement. An undergraduate degree in business administration, finance, accounting, or a related area is required. Previous experience selling to C-suite executives in emerging technologies, digital economy, and global organizations is strongly preferred. The role demands problem-solving capabilities, strong organizational and time-management skills, proactivity, and the ability to sell large-scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in the existing customer base.
The compensation for this role includes a base salary ranging from $105,000 to $130,000 CAD annually, with additional commission opportunities, leading to an expected total compensation between $210,000 and $260,000 CAD annually. Benefits include a hybrid working model requiring in-office presence on Monday, Tuesday, and Thursday, competitive salary and equity, matching RRSP, extended benefits, Employee Assistance Program, life insurance, AD&D, LTD, maternity, paternity, and fertility treatment benefits, 15 days of PTO, subsidized lunch on office days, fresh fruit, snacks, and drinks in the office, phone/internet allowance, regular company-wide social events, and multiple ERG groups celebrating diversity and creating an inclusive culture.
Tipalti is an AI-powered platform for finance automation, elevating how finance teams operate in the global economy. The company empowers customers to scale faster and smarter by removing the complexities of doing global business and accelerating finance operations efficiency. Tipalti partners with leading financial institutions, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across more than 200 countries and territories in 120 currencies. The company prides itself on a collaborative culture, the quality of its product, and the capabilities of its people, offering an environment where diverse individuals can thrive and make an impact.