Strategy and Operations, Senior Associate | Healthcare
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
- Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
- Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About The Role
This is a newly created role that is critical to the successful onboarding and deployment of our healthcare product with customers. You’ll serve as the operational bridge between our Sales, Product and Engineering teams — ensuring our clients see value quickly and that our internal teams are aligned throughout the customer lifecycle.
You’ll work closely with the healthcare leadership team to refine operational processes, drive implementation success, and continuously improve client outcomes through hands-on coordination, strategic insight, and detailed execution.
This is a high-ownership, cross-functional role ideal for someone who thrives in a fast-paced, evolving startup environment and has strong organizational, communication, and problem-solving skills.
Key Responsibilities
- Lead client facing engagements, joining customer calls to track progress, surface needs, and ensure a smooth rollout experience
- Own the...