Support Application Developer

Case IQ is seeking a Support Application Developer to join our team. This role is integral to ensuring the seamless operation of our application, providing essential support to our users, and contributing to the continuous improvement of our software solutions. As a remote-first company with a global presence, Case IQ offers a dynamic and flexible work environment.

In this position, you will be responsible for diagnosing and resolving application issues, assisting users with technical inquiries, and collaborating with the development team to implement software enhancements. Your daily tasks will include troubleshooting application problems, providing timely solutions, and ensuring that our users have a positive experience with our platform.

Ideal candidates should possess strong problem-solving skills, a solid understanding of software development principles, and experience in application support. Proficiency in relevant programming languages and familiarity with support ticketing systems are essential. Excellent communication skills and the ability to work collaboratively in a remote setting are also important.

At Case IQ, we value our employees and offer a comprehensive benefits package, including health, dental, and vision coverage for you and your family, mental health benefits, and a remote-first work environment with flexible hours. Additional perks include a 401(k) matching program, paid vacation time, personal days, sick leave, and paid volunteer hours to give back to the community.

Joining Case IQ means becoming part of a passionate team dedicated to creating safer, happier, and more productive workplaces. With over 20 years in business and a global user base, we offer opportunities for professional growth and development in a supportive and innovative environment.