Support Associate

Wolt is seeking a part-time Support Associate to join our team in Oslo, Norway. As a Support Associate, you will be an integral part of our customer support team, ensuring seamless delivery operations and providing exceptional service to our customers, courier partners, and venue partners. This role offers an opportunity to work in a dynamic environment within a rapidly growing technology company.

In this position, your primary responsibilities will include supporting customers, courier partners, and venues via live chat, email, and phone. You will play a crucial role in ensuring that delivery operations run smoothly and efficiently. Additionally, you will collaborate with the support team and other departments to develop and enhance our support functions.

The ideal candidate will possess excellent communication skills with a personal touch and a customer-obsessed, team-oriented mindset. You should be a fast learner, capable of multitasking, and comfortable working in a fast-paced environment. Flexibility is essential, as the role requires working in shifts across weekday evenings and weekends. Fluency in Norwegian and professional working proficiency in English are mandatory.

By joining Wolt, you will enjoy benefits such as Wolt credits cashback, access to the Visma Advantage Benefits Program, participation in an employee assistance program, and Wolt-wide training programs. Our office also provides fruits and drinks to keep you energized throughout the day.

Wolt fosters a collaborative and inclusive company culture, offering growth opportunities within a global organization. If you are a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.