Technical Account Manager
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
About the Role
We're seeking an exceptional Technical Account Manager to drive customer success with the UiPath Platform. This role combines deep technical expertise with strategic advisory capabilities to help enterprise customers maximize their automation investments and achieve transformational business outcomes.
What you'll do at UiPath
- Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value
- Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals
- Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes
- Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints
- Conduct design and code reviews for select automations to reinforce and verify best practices
- Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement
- Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently
- Champion AI-powered automation solutions, helping customers leverage intelligent document processing, agentic AI, and machine learning capabilities within their automation programs
- Architect end-to-end automation solutions using UiPath Studio, Document U...