Technology Trainer

🇺🇸 Multiple Locations, Multiple states
$70K - $85K Annual
Posted 1 week ago
Expires December 14, 2026

Taft Stettinius & Hollister LLP, a full-service law firm with over 1,250 attorneys and more than 2,000 staff members, is seeking a Technology Trainer to join their team. The firm is known for its collaborative approach and advanced technological resources, aiming to provide exceptional services to clients. The Technology Trainer will play a crucial role in supporting the firm's offices by planning, preparing, and delivering training on the firm's technology to attorneys and staff.

The primary responsibilities of the Technology Trainer include developing and maintaining a thorough working knowledge of the firm's core software applications and computer systems. This involves preparing outlines, handouts, and presentations related to firm software using Taft-branded media. The trainer will deliver training sessions via phone, web conferencing, and in-person, utilizing professional delivery techniques. Additionally, the role involves assisting the Training Manager and Information Technology department with the planning and rollout of new software initiatives, identifying efficiencies through effective utilization of the firm's computer systems, and serving as an advanced support tier for local IT help desk staff on complex software problems. Travel to Taft office locations to deliver on-site training as needed and utilizing eLearning authoring tools to create modules for educating attorneys and staff on various technology topics are also part of the role.

Candidates should possess technical knowledge of computer science and/or curriculum development, typically acquired through an Associate or Bachelor's degree in a computer or technology-related field, or equivalent experience. A minimum of one to three years of work experience as a software trainer, preferably in a law firm environment, is required. Advanced MS Office experience is mandatory, and knowledge of legal software is strongly preferred. Experience producing various legal documents in a legal support position is also desired. Demonstrated interpersonal skills, including public speaking, are essential for effectively delivering curriculum and training staff. Strong writing skills are necessary to develop instructional materials for a variety of technology knowledge levels, along with strong customer service skills and excellent time management and project management abilities.

The salary range for this position is $70,000 to $85,000 per year, depending on experience and qualifications. Taft offers a comprehensive benefits package, including medical, dental, and vision insurance, life and long-term disability insurance, flexible spending accounts, a 401(k) plan, paid time off, paid holidays, and bonus opportunities.

Taft Stettinius & Hollister LLP fosters a collaborative and client-focused culture, emphasizing teamwork and exceptional service. The firm provides opportunities for professional growth and development, making it an attractive environment for individuals seeking to advance their careers in a dynamic and supportive setting.