TOPS - Community Manager Specialist - Atlanta, GA
The TOPS Community Manager Specialist is a dynamic leadership role within Asset Living's internal talent agency, TOPS. This position offers short-term (1–90 day) on-site operational leadership to communities undergoing staffing transitions, vacancies, new acquisitions, performance challenges, or stabilization efforts. The role encompasses all standard Community Manager responsibilities while providing rapid-deployment support to stabilize site operations and ensure compliance with Asset Living's policies, procedures, and service standards. Assignments may include multifamily, affordable, build-to-rent, active adult, or student housing environments.
Key responsibilities include overseeing daily operations of assigned communities, ensuring compliance with company policies, safety practices, fair housing, and operational standards. The Specialist conducts daily property walks, risk assessments, and quality checks, and leads the emergency response process for the community during assignments. Personnel management involves providing short-term supervision, coaching, and direction to on-site staff, supporting hiring, onboarding, and training needs as requested by regional leadership, and promoting teamwork, stability, and performance during temporary leadership transitions. Financial and administrative duties encompass ensuring timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting, supporting or creating budgets/forecasts as assigned, identifying trends, and recommending corrective actions, and reviewing and approving resident files, leases, renewals, and required documentation. Strategic leasing management includes executing leasing and marketing strategies effectively, assisting with resident satisfaction initiatives, retention efforts, and event execution, and supporting leasing teams in achieving occupancy goals and stabilizing performance. Maintenance and risk management involve monitoring service request turnaround times to meet resident expectations, maintaining property appearance standards through inspections and timely repair oversight, and coordinating with maintenance, contractors, and vendors to ensure work is completed safely and efficiently. Assignment readiness and adaptability require rapidly assessing operational strengths, gaps, and priorities at each assignment to ensure smooth continuity, providing high-confidence leadership during transitions such as turnovers, manager vacancies, or property onboarding, and serving as an Asset Living culture ambassador by modeling best practices and reinforcing departmental standards.
Candidates should possess a high school diploma; a bachelor's degree is preferred. Two to four years of property management experience are preferred, along with CAM or ARM certification. The ability to learn and execute all on-site software functions is essential, as is knowledge of Fair Housing and OSHA requirements. The role requires the ability to travel as necessary, including travel requiring flights and/or overnight stays.
Asset Living offers a competitive salary and benefits package, including health, dental, and vision insurance, paid time off, and opportunities for professional development. The company fosters a culture of growth and collaboration, encouraging employees to lead by example, collaborate, and evolve. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Joining Asset Living provides an opportunity to be part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Asset Living is a third-party management firm with a proven track record in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to its partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. The company is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Asset Living believes in empowering each other to lead by example, collaborate, and evolve, creating an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as the company grows.