Training Manager

HEALTHCARE SYSTEMS ARE STRUGGLING; OUR SOLUTION IS COMMUNICATION.

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives.

As a Training Manager at Accurx, you’ll play a vital role in helping NHS organisations and care providers successfully adopt our products, enabling better patient communication and improved care outcomes. You’ll guide customers through their journey with our tools, providing clear, practical training and ongoing support to ensure every user can confidently integrate Accurx into their daily workflows.

You will monitor adoption and engagement throughout the contract, ensuring our products are fully embedded in clinical practice. As the primary point of contact during onboarding, you’ll build strong, trust-based relationships, helping customers get the most from our products and improving the experience for both users and patients

The Unique Challenges You'll Solve...

This role is about driving adoption and customer success, not just managing projects:

- Lead change and enable adoption during major operational transitions, ensuring clear communication, smooth implementation, and sustained behaviour change. Design and oversee induction, change, and ongoing learning programmes that accelerate onboarding, build capability, and support continuous improvement.

- Increase engagement and adoption by leading enablement programmes that help users fully realise the value of procured products, iden...