VP, Professional Services
DataCamp is seeking a Vice President (VP) of Professional Services to lead and expand its enterprise data and AI programs. This role involves overseeing the entire professional services business line, including go-to-market strategies, delivery, offerings, revenue, margin, team, and processes. The VP will operate similarly to a partner at a consultancy, managing bookings, revenue, and gross margin, while building and leading a strong team to scale the offering.
Key responsibilities include owning the business line's P&L, leading Professional Services account executives, collaborating with platform account executives to identify and qualify enterprise program opportunities, and setting delivery standards with Learning Solutions Architects and project management teams. The VP will also design repeatable programs, packaging, pricing, and operating processes to ensure consistent delivery across accounts. Additionally, the role involves personally managing complex engagements and owning the client experience from initial conversations through post-program feedback.
Candidates should have deep experience in the data and AI space, with hands-on delivery experience. A minimum of 10 years in professional services, consulting, or enterprise delivery is required. The ideal candidate will have a proven track record in selling and delivering engagements, participating in pricing discussions, and remaining accountable after contract signing. Strong understanding of P&L, including margin, utilization, delivery costs, and pricing is essential. Credibility with technical stakeholders, both on the buyer side and internally, is crucial. Experience in building processes across sales, customer success, and delivery, and operating in a small, founder-led organization with limited support structure is advantageous.
While specific compensation details are not provided, similar roles in the New York area offer salaries ranging from $180,000 to $330,675 per year.
DataCamp is a global leader in data science and AI education, empowering over 19 million learners and 8,000+ companies with practical data and AI skills through an interactive learning platform. The company offers a collaborative environment with close interaction with founders and senior team members, providing opportunities to work on cutting-edge data and AI solutions. Employees enjoy autonomy in decision-making and process design, engaging in high-stakes projects with direct client interaction.