Account Executive, SMB

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

- Quality: conversations that feel authentic and on-brand.

- Experience: effortless shopping from chat to checkout.

- Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

Please provide an English resume for the team to review

WHAT YOU'LL DO

At Gorgias, you will be part of a dynamic and fast-growing sales team, helping e-commerce businesses elevate their customer support experience and boost sales. Your mission is to empower merchants to simplify and automate their support across multiple channels while creating lasting customer relationships. Here's how you'll make an impact:

YOUR DAY-TO-DAY

- Own the Sales Journey: Lead discovery, demo, and pricing calls, showcasing the power of Gorgias tailored to each prospect’s specific needs.

- Engage with Inbound Leads: Benefit from a well-developed lead generation team—your job will be less about hunting and more about guiding prospects through the buying journey.

- Build Strong Relationships: Act as a trusted advisor, answering questions and overcoming objections to keep deals moving forward smoothly.

- Drive Results Quickly: Thrive in a fas...