Assistant Manager/Manager, Collections (Bangkok Based, Relocation Provided)

The Assistant Manager/Manager, Collections position at Agoda is an exciting opportunity for an experienced finance professional to join one of the world’s fastest-growing online travel companies. This Bangkok-based role is part of Agoda's Collections team within the Finance department, supporting Agoda’s global business operations. The company offers relocation assistance to facilitate the transition for international candidates, reflecting its commitment to hiring top talent from around the world.

The main responsibility of this role is to lead and oversee collections processes, ensuring timely payments from partners and clients. The Assistant Manager/Manager will supervise a team, set collection targets, review performance, and identify process improvements. Daily tasks include managing overdue accounts, analyzing payment behavior, coordinating with internal stakeholders, and managing escalations to resolve complex collection issues efficiently.

Candidates for this position should have a strong background in finance or accounting, with previous experience in collections, credit control, or accounts receivable. Excellent analytical skills, strong negotiation abilities, and fluency in English are required. Leadership experience or prior team management is highly preferred, along with strong communication and organizational skills. Proficiency with financial systems and Microsoft Excel is expected.

Agoda provides a comprehensive benefits package, including health insurance, performance bonuses, and relocation support for eligible candidates. Employees receive perks such as travel discounts, learning and development programs, and opportunities for career advancement within a dynamic and multicultural environment.