Bilingual Front Desk/ Receptionist

The Bilingual Front Desk/Receptionist position at The United Firm | La Liga Defensora, APC is an onsite client-facing role supporting the firm's mission to deliver legal services to a diverse community. The firm provides legal counsel and representation, focusing on immigration and criminal defense, and values team members who are committed to excellent client service and clear communication in both English and Spanish. The Front Desk/Receptionist forms the first point of contact for visitors and clients, creating an important initial impression and supporting daily office operations in a fast-paced legal environment.

Key responsibilities for this role include greeting clients and visitors, answering and routing phone calls, scheduling appointments, and maintaining organized reception and waiting areas. The receptionist will handle a variety of administrative tasks, such as managing correspondence, supporting case intake processes, and assisting internal staff with clerical needs. Attention to detail, professionalism, and the ability to handle sensitive client information with confidentiality are crucial to success in this role.

Candidates must be fully bilingual in English and Spanish, with strong verbal and written communication skills in both languages. Previous experience in a front desk, receptionist, or client service role is required, preferably in a legal or professional office setting. Strong organizational abilities, proficiency with office technology, and a customer-focused attitude are essential. The ability to multitask and maintain composure under pressure is important.

The firm offers a competitive compensation package commensurate with experience, along with benefits that may include health insurance, paid time off, and opportunities for professional development. Employees benefit from working in a supportive, client-centered environment committed to advocacy and community impact.