Channel Account Manager (Fluent in Danish) (Position Located in Utrecht, Netherlands)
As a Channel Account Manager at KnowBe4 in Utrecht, Netherlands, you will be responsible for managing and developing a portfolio of established partners to drive increased deal registrations and new customer acquisition. Your role is pivotal in ensuring partners have a positive experience with KnowBe4, providing excellent customer service, and effectively managing multiple partner accounts. You will leverage KnowBe4's marketing content to equip partners with demand generation tools and resources that result in increased sales.
Your key responsibilities will include owning and managing a large portfolio of established partners, establishing productive and professional relationships with key personnel in assigned partner accounts, and conducting initial onboarding and discovery sessions with assigned partners. You will send regular marketing communications to partner sales representatives, develop joint marketing plans with premier and certified partners, and engage in strategic conversations to create business plans with key partners. Additionally, you will guide partner sales and marketing teams on sales approaches, assess and communicate partner needs, perform product demos, and promote partner portal walkthrough webinars. Your role also involves assisting partner adoption of KnowBe4 by adding representatives to the Partner Portal, increasing partner deal registrations through account mapping, and directing partners to utilize tools and content in the Partner Portal to generate leads. You will be expected to close new business, maintain an accurate pipeline and forecasting, meet assigned sales targets, support direct sales and customer success teams, ensure partner compliance with agreements, and maintain thorough records in
To be considered for this role, a Bachelor's Degree is preferred. Familiarity with standard concepts, practices, and procedures within the IT Security field is advantageous. Experience with Channel Sales and proficiency in working with and maintaining a CRM system are also preferred. Strong communication skills are essential, both in pre-sales interactions and with internal stakeholders. The ability to deliver presentations at partner events and demonstrate sales aptitude when working with Channel Partners is crucial. You should be able to effectively manage and thrive in a high-volume sales environment, quickly understand the needs and pain points of Channel Partners, and possess strong time management and organizational skills. Excellent verbal and written communication skills are required, along with the ability to leave engaging messages and sound interested. Comfort with working in a highly results-oriented company and fluency in Danish are mandatory.
KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. These benefits are provided in a modern, high-tech, and fun work environment. For more details about the benefits in each office location, please visit the company's careers page.
At KnowBe4, the company culture emphasizes radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, the company strives to make every day fun and engaging, with activities such as team lunches, trivia competitions, and local outings. This role offers an opportunity to be part of a dynamic team dedicated to empowering the modern workforce to make smarter security decisions every day.