Construction Success Manager
The Construction Success Manager at Fieldwire is a pivotal role designed to ensure clients effectively implement and utilize Fieldwire's construction management software. This position involves close collaboration with clients to guide them through successful platform deployments, provide training, consult on workflow optimization, and engage in continuous support to enhance client satisfaction and promote account growth. Fieldwire, headquartered in San Francisco, California, is a leading provider of field management solutions for construction teams, serving over 4 million projects worldwide.
In this role, the Construction Success Manager will leverage their construction expertise to develop and consult on client processes, becoming a trusted advisor. They will work to understand clients' business objectives, helping them extract maximum value from Fieldwire to meet those goals. The position requires proactive engagement with clients, addressing their needs and ensuring the successful adoption of Fieldwire's platform.
Candidates should possess at least 3 years of professional construction experience, ideally with a combination of field and office management roles. Strong presentation and communication skills are essential, along with self-motivation, organizational abilities, and effective time management. The role demands diplomacy and patience when addressing customer issues and the ability to communicate effectively with individuals at all organizational levels. A solid understanding of the construction process from design to completion, as well as the interactions among various parties on a construction project, is crucial. Fluency in English is required, and proficiency in Dutch is preferred.
While specific compensation details are not provided, Fieldwire offers a dynamic startup environment with opportunities for professional growth and development. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job.
Fieldwire is committed to transforming the construction industry through software, focusing on precision and productivity. The company has a global presence, powering over 4 million projects worldwide, and offers a collaborative and innovative work environment. Joining Fieldwire provides an opportunity to be part of a team dedicated to shaping the future of construction.