Customer Service - Self Storage Manager

Public Storage, the leading provider in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the smooth operation of our facilities and delivering exceptional service to our customers.

Key responsibilities include assessing customer storage needs and recommending appropriate solutions, including the sale of packing and moving supplies. The manager will conduct daily inspections of storage units to verify inventory and readiness for rental, audit cash drawers, make bank deposits, and assist customers with payments, including making reminder and collection calls as necessary.

Candidates should have experience in customer service-oriented sales environments, such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations and other work-related tasks are required, with mileage reimbursement provided.

The position offers a competitive hourly wage of $19.50. Employees working an average of 20 or more hours per week are eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses for property managers.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Employees have also voted the company as having Best Career Growth, ranking in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Joining Public Storage means becoming part of the self-storage industry's leading team, committed to excellence and customer satisfaction.