Customer Support Agent - Thai Speaking

BrainRocket is seeking a Thai-speaking Customer Support Agent to join our dynamic team in Warsaw, Poland. As a global company specializing in Fintech, iGaming, and Marketing, we have rapidly expanded across Europe, including Cyprus, Malta, Portugal, Poland, and Serbia. Our team of 1,300 professionals is dedicated to creating innovative products and delivering exceptional customer experiences.

In this role, you will communicate with customers through online chats and emails, maintaining a prompt and empathetic attitude. Your responsibilities include acknowledging and resolving customer complaints, thoroughly understanding our products to answer inquiries effectively, and ensuring overall customer satisfaction by providing professional support.

The ideal candidate will be proficient in both written and spoken Thai and English, possess a proactive attitude with a knack for customer support and sales, and demonstrate excellent communication and negotiation skills. Strong attention to detail is essential, and previous experience in a support role is advantageous.

We offer a dynamic European work environment with decent remuneration and flexible work hours (shifts). Employees have opportunities for career and professional growth within the company, participate in corporate events and team-building activities, and work as part of an international team.