CX Manager - HLS

The CX Manager - Health & Life Sciences (HLS) at Talkdesk serves as a senior technical advisor and strategic partner to the company's largest and most complex customers. This role is pivotal in driving advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement and change management. The CX Manager acts as the bridge between customer stakeholders and Talkdesk's internal teams, aligning on key business objectives and facilitating successful product utilization.