Data Analyst - Sortation & First Mile

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen

Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

THE TEAM
• ~110 people, more than half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation

The Opportunity

Relay’s Hybrid Sort Centres are where parcels enter the network, get sorted into routes, and flow out to delivery. Sortation is operationally complex: warehouse operatives, intake scanners, supervisors, and robots all working together to process thousands of parcels daily. First Mile is how those parcels arrive - collections from retailers, with all the variability that brings. Together, these domains sit at the start of the network and set the pace for everything downstream.

As a Data Analyst in the Sortation & First Mile squad, you will own the analytics for both domains. The work is broad: cost investigations, workforce planning, capacity analysis, performance tracking, and operational reporting. Your analysis won’t sit in a dashboard waiting to be discovered - it will shape how shifts are scheduled, how volumes are managed, and where the operation focuses its improvement effort...