Data Center Operations, Network Technician Lead
ABOUT FLUIDSTACK
At Fluidstack, we’re building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and enterprises - including Mistral, Poolside, Black Forest Labs, Meta, and more - to unlock compute at the speed of light.
We’re working with urgency to make AGI a reality. As such, our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers’ outcomes as our own, taking pride in the systems we build and the trust we earn. If you’re motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what's next.
ABOUT THE ROLE
We are seeking a Data Center Operations Technician to serve as the on-site specialist for network and structured cabling issues across our AI datacenter infrastructure. You will be the Tier 3 escalation point for network and ICT-related incidents, responsible for troubleshooting physical layer faults, validating repairs, and ensuring rapid resolution of issues that impact customer workloads.
This role sits within the Data Center Operations organization and is assigned to a specific site. You will work closely as an escalation path for Tier 1 and 2 technicians as well as closely with Network Operations, and cross-functional teams to maintain the reliability and performance of high-density AI Infrastructure. When issues exceed on-site scope, you will escalate with clear documentation to Network Operations for deeper investigation.
The ideal candidate bridges two worlds: a strong foundation in structured cabling and fiber infrastructure, combined with enough network fundamentals to interpret device-level diagnostics and validate that physical repairs restore connectivity. You are comfortable being the sole network/ICT escalation resource on-site and take ownership of issues through resolution.
RESPONSIBILITIES
- Serve as the Tier 2 escalation point for network and cable plant incident...