Engineering Manager, Managed Services
Canonical is seeking an Engineering Manager for its BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. This role involves managing engineers responsible for the day-to-day operations of customer environments, including service management, operations, and product improvement engineering. Collaboration with customers, product engineering, and operations teams is essential.
Key responsibilities include managing a growing engineering team to optimize development and operations quality and velocity, identifying and measuring team health indicators, implementing disciplined engineering and operations processes, representing the BootStack team to stakeholders, ensuring focus on priorities and deliverables, meeting service level agreements globally, and delivering quality managed services consistently and timely.
The ideal candidate will have a bachelor's degree (or equivalent) in a technology field, proven experience in software delivery using languages such as Python, Go, C, C++, or Java, and/or managing operations teams. Experience with OpenStack, a strong commitment to testing methodologies and maintainable code quality, Linux system administration (preferably Ubuntu/Debian), strong communication and cooperation skills, experience with agile software development methodologies, managing distributed teams, understanding complex distributed systems, and experience with cloud topologies and technologies are also required. The role may require travel to team and company events and customer meetings, approximately 20% or less.
Canonical offers a distributed work environment with twice-yearly in-person team sprints, a personal learning and development budget of USD 2,000 per year, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, a Team Member Assistance Program and Wellness Platform, opportunities to travel to new locations to meet colleagues, and Priority Pass and travel upgrades for long-haul company events.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, they are changing the world of software. They recruit globally and set a high standard for new hires, expecting excellence to succeed. Most colleagues at Canonical have worked from home since its inception in 2004. Working there is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.