Field Technical Manager (Bilingual English/Korean) (Lansing, MI)
The Field Technical Manager (Bilingual English/Korean) position at LG Electronics is based in Lansing, MI, and serves as a critical liaison between LG Electronics USA's PRI Organization and its customer companies, such as LG Energy Solution. This role is integral to managing technical and operational communications, ensuring seamless collaboration between the U.S. and headquarters teams, and supporting customer projects on-site.
Key responsibilities include overseeing the operation and management of project sites, which encompasses equipment setup, production oversight, customer service, safety management, and general administrative duties. The manager will lead day-to-day activities of customer companies, analyze and implement process improvements using advanced metrics, and facilitate the sharing of technical knowledge to resolve field issues efficiently. Additionally, the role involves providing expert-level product support, managing information flow, conducting knowledge transfer sessions, and coordinating with technical writing teams to ensure comprehensive and clear documentation.
Candidates must possess a bachelor's degree in engineering or a related field, along with substantial experience in technical management roles, preferably within the manufacturing or energy sectors. Proficiency in both English and Korean is essential to effectively communicate with diverse teams and stakeholders. Strong analytical skills, leadership capabilities, and a proven track record in process development and implementation are also required.
LG Electronics offers a competitive compensation package, including a comprehensive benefits plan with health insurance, retirement savings options, and paid time off. Employees have access to professional development programs and opportunities for career advancement within the company.
Joining LG Electronics means becoming part of a global leader in technology committed to innovation and excellence. The company fosters an inclusive work environment that values diversity and encourages creativity. Employees are empowered to contribute to cutting-edge projects that shape the future of technology, making it an ideal workplace for those passionate about making a meaningful impact.