Forward Deployed Engineer - Agentic AI
The Forward Deployed Engineer - Agentic AI role at Diligent Corporation involves embedding with enterprise clients across Europe and the United States to develop AI agents tailored for risk managers, internal auditors, and compliance professionals. These agents are designed to autonomously handle complex, multi-step workflows, ensuring tasks are completed reliably and efficiently. This position requires significant travel and direct collaboration with clients to understand their specific needs and challenges.
Key responsibilities include conducting discovery workshops to identify workflows suitable for agentic automation, rapidly prototyping solutions, and testing them with practitioners to ensure reliability. The engineer will also be responsible for building evaluation infrastructure, designing datasets grounded in real audit and risk workflows, and implementing guardrails to prevent issues such as silent regressions and prompt instability. Additionally, the role involves feeding insights back into the platform to generalize patterns across risk and audit functions, thereby enhancing the agents for all users.
Candidates should have experience in shipping production AI agents and a comprehensive understanding of the Agent Development Life Cycle, including evaluation, guardrails, observability, and regression. Strong communication skills are essential, as the role requires engaging with senior risk and audit professionals to earn their trust and effectively address their needs. A genuine curiosity about the work of risk managers, internal auditors, and compliance professionals is also important.
Diligent Corporation offers a flexible work environment, comprehensive health benefits, generous time-off policies, and wellness programs. The company values creativity and innovation, encouraging employees to explore new approaches both internally and for clients. Diversity and inclusion are prioritized, with various Employee Resource Groups and educational resources available to support a diverse team.
Joining Diligent means becoming part of a global community dedicated to making a positive impact. The company fosters a culture of continuous learning and growth, providing opportunities to work on cutting-edge technologies and shape the future of agentic AI in enterprise environments.