Head of Global Merchant Risk
Adyen, a leading financial technology platform, is seeking a Head of Global Merchant Risk to oversee the management of counterparty exposure related to credit and chargeback risks. This pivotal role within Adyen's Operations function involves leading a global team and ensuring the execution of risk management strategies. The position is based in Chicago, Illinois, and requires in-person collaboration.
The Head of Global Merchant Risk will lead and scale a high-performing global team across Amsterdam, Singapore, and Chicago, ensuring consistency in decision-making while accounting for regional market differences. Key responsibilities include overseeing the daily monitoring and manual review of high-exposure merchants within the Merchant Potential Liability (MPL) and Credit Risk frameworks, acting as the final operational escalation point for "edge case" approvals, and directing the global Collections function to ensure swift and effective recovery efforts when risks materialize. Additionally, the role involves maintaining partnerships with Product and Second Line Risk teams to ensure operational alignment with corporate governance.
Candidates should have over 8 years of experience in an operational risk or credit leadership role within fintech or high-volume payments. A deep understanding of the merchant lifecycle, bankruptcy risk, and the mechanics of lending/charge cards is essential. Excellent communication skills are required to translate complex operational risks into clear, concise proposals for executive committees. Experience managing global, multi-region teams is preferred but not essential.
The annual base salary range for this role is $210,000 to $280,000 USD. Adyen offers a competitive compensation package that includes both a base salary and equity in the form of RSUs. The company values in-person collaboration and does not offer remote-only roles.
Adyen fosters a diverse and inclusive culture, encouraging individuals from various backgrounds to apply. The company is committed to providing opportunities for employees to succeed, backed by a supportive environment that enables them to own their careers. Adyen is motivated to tackle unique technical challenges at scale and solve them as a team, delivering innovative and ethical solutions that help businesses achieve their ambitions faster.