Manager, Quality Systems & Operations

The Manager, Quality Systems & Operations at eClinical Solutions plays a crucial leadership role within the company's quality management team, supporting the delivery of digital clinical software and technology-enabled services to the life sciences industry. As part of a growing organization known for innovation in clinical data management, this role is integral to ensuring compliance, efficiency, and continuous improvement in quality systems and operational procedures. The position involves close collaboration with cross-functional teams, fostering a strong culture of quality and operational excellence.

Key responsibilities include overseeing the development and maintenance of the company’s quality systems, leading ongoing process audits, managing documentation, ensuring regulatory compliance, and supporting internal and external audits. The manager collaborates with various stakeholders to identify areas for process enhancement, implements best practices, and drives projects focused on improving quality outcomes and operational performance across the business. Day-to-day work involves reviewing and updating procedures, resolving quality issues, and tracking compliance to established standards.

Candidates should have a bachelor’s degree in life sciences, engineering, or a related field, with significant experience in quality systems management—preferably in a technology or life sciences setting. Strong knowledge of GxP regulations, ISO standards (such as ISO 9001), and experience with quality management systems are required. The ideal candidate will have demonstrated leadership capabilities, excellent communication skills, and a track record of successful project and stakeholder management.