Processing Specialist I

The Processing Specialist I at Verra Mobility's Mesa, Arizona headquarters is responsible for managing tolls and violations for rental and fleet clients. This role involves high-volume processing tasks, including handling various notices, communicating with clients via email and phone, and completing payments through online platforms. The position requires strong attention to detail, accuracy, and effective time management skills.

Key responsibilities include sorting, researching, and processing paper notices such as court notices, warrants, bankruptcies, and returned checks. The specialist will also communicate clearly with internal and external clients, research tolls and violations within company systems to determine resolution statuses, review and audit processes, maintain process documentation, and assist with special projects as needed.

Candidates should possess a high school diploma or equivalent and have previous experience in an office environment performing administrative duties like mail processing, auditing, data entry, and quality control. Strong PC skills, including proficiency in Word and Excel, are essential. The role also requires the ability to use various office equipment, navigate internet-based systems, and demonstrate excellent written and verbal communication skills. Problem-solving abilities, attention to detail, and flexibility in assisting others are crucial.

Verra Mobility offers a dynamic work environment with opportunities for growth and development. The company values high performance, integrity, and collaboration, fostering a culture where employees are encouraged to innovate and excel. Joining Verra Mobility means becoming part of a team dedicated to making transportation safer and more efficient.