Product Manager
The Platform Product Manager at Conga is responsible for directing, planning, executing, and delivering core platform capabilities that power the entire Conga product suite. This role involves bridging technical and business domains, collaborating closely with engineering, architecture, and internal product teams to define and evolve APIs, integrations, and shared services that enhance Conga's ecosystem. The position is based in Sofia, Bulgaria, and reports to the Group Product Manager.
Key responsibilities include owning the platform roadmap, balancing foundational investments, feature requests from internal product teams, technical debt, and strategic extensibility initiatives. The Platform Product Manager will work with engineering leads to plan release cycles, manage dependencies across multiple product teams, and clearly communicate trade-offs to stakeholders at all levels. Additionally, the role involves defining and tracking platform KPIs such as API adoption, reliability, latency, developer onboarding time, and integration success rates to identify friction points and prioritize improvements.
Required qualifications include a bachelor's degree in Engineering, Computer Science, or equivalent practical experience, along with over three years of product management experience focusing on platform, infrastructure, or developer-facing products in a B2B SaaS environment. Candidates should have a proven track record of owning APIs, integration frameworks, or shared platform services, and a deep understanding of treating internal teams as customers. Experience with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired. Technical fluency in system architecture, API design (REST, GraphQL, webhooks), authentication/authorization frameworks, data models, and scalability is essential, though coding is not required.
Conga offers a vibrant company culture grounded in the Conga Way, a framework reflecting the company's values and driving decision-making processes. Employees have opportunities to innovate and support growth through individual and team development within an environment where every voice is heard. The company provides comprehensive benefits, including health insurance, retirement plans, and professional development opportunities, fostering both personal and professional growth.