Regional Account Manager
The Regional Account Manager (RAM) at HopSkipDrive is a pivotal role within the Revenue team, focusing on managing and expanding relationships with school districts and government agencies. This position is remote-based, with a requirement for regular in-person client engagement, dedicating 2-3 days each week to on-site visits to foster relationships and deepen understanding of client needs. HopSkipDrive is a mission-driven company dedicated to transforming transportation through innovation and impact, connecting children to highly-vetted caregivers and providing software solutions to address transportation challenges in schools and districts across the country.
In this role, the RAM is responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business. Key responsibilities include driving strategic expansion across HopSkipDrive’s product suite, managing client accounts by delivering exceptional service and building strong relationships with operational, technical, and executive stakeholders, and seeking new opportunities by leading multi-department discovery within districts to uncover unmet needs. The RAM will also communicate tailored value to client executives, partner cross-functionally with teams such as Sales, Operations, Product, Finance, Trust & Safety, and Support, and lead pricing discussions, including renewals and expansions.
Candidates should possess strong client communication skills, demonstrated commercial acumen, high operational rigor, and the ability to proactively coordinate and align both internal cross-functional partners and senior external stakeholders. Experience in strategic account planning, Challenger-led selling, and cross-functional execution is essential. The role requires regular travel to client sites, with reliable transportation necessary.
While specific compensation details are not provided, HopSkipDrive offers a remote-first, mission-driven work environment with a focus on innovation and impact. Employees are encouraged to utilize AI tools to enhance productivity and are provided with training and resources to effectively integrate AI into their work processes.
HopSkipDrive is a rapidly growing company, having facilitated over five million rides across more than 20 states. Recognized on the Inc. 5000 list and the Deloitte 500 Fast-Growing Technology list, the company offers opportunities for professional growth and development in a dynamic and mission-focused setting.