Regional Account Manager
The Regional Account Manager (RAM) at HopSkipDrive is a pivotal role within the Revenue team, focusing on managing and expanding relationships with Tier 2 client accounts, primarily school districts and government agencies. This position requires a blend of strategic oversight and hands-on engagement to ensure client satisfaction and drive business growth. As a remote-first, mission-driven company, HopSkipDrive leverages AI and innovative solutions to address complex transportation challenges, particularly in the educational sector.
In this role, the RAM is responsible for day-to-day account management, long-term strategic planning, and overall account health. Key duties include in-person client engagement, dedicating 2-3 days each week to on-site visits to foster relationships and understand client needs. The RAM will also spearhead enterprise growth by driving strategic expansion across HopSkipDrive’s product suite, manage client accounts by delivering exceptional service and building strong relationships, seek new opportunities within districts to uncover unmet needs, communicate tailored value to client executives, partner cross-functionally with various departments, and lead pricing discussions for renewals and expansions.
Candidates should have at least 5 years of experience in Account Management, Customer Success, or Consultative Sales within SaaS, marketplace, logistics, or services environments. Proven success in managing retention and expansion revenue is essential, along with strong executive communication and presentation skills. The role requires a proactive approach to client engagement, strategic planning, and cross-functional collaboration to drive measurable outcomes.
While specific compensation details are not provided, HopSkipDrive offers a comprehensive benefits package that includes health insurance, retirement plans, and professional development opportunities. The company is known for its commitment to safety, equity, and care, providing a supportive environment for employees to thrive.
HopSkipDrive is a rapidly growing company that has facilitated over five million rides across more than 20 states. The company has been recognized on the Inc. 5000 list and the Deloitte 500 Fast-Growing Technology list, reflecting its strong market presence and growth trajectory. Joining HopSkipDrive offers the opportunity to be part of a mission-driven team dedicated to transforming transportation through innovation and impact.