Retail Success Manager

Alma is seeking a Retail Success Manager to enhance the adoption and performance of its in-store payment solutions across large retail networks. This role is integral to the Account Management team, focusing on the seamless integration of Alma's services within physical stores. The position is based in Paris, with regular travel to merchant stores and retail networks.

In this role, you will be responsible for driving the adoption of Alma's payment solutions at merchant point-of-sale locations, aiming to increase transaction volumes and revenue. Collaborating closely with Account Managers and merchant stakeholders, you will define and execute action plans tailored to each retail network's needs. Your efforts will involve building strong relationships with key stakeholders, from retail directors to store managers and sales associates, ensuring effective implementation of Alma's solutions.

The ideal candidate will have over seven years of experience in the retail industry, including managing point-of-sale environments or large in-store teams. Strong organizational skills are essential, as the role requires managing multiple merchants, retail locations, action plans, and timelines simultaneously. A data-driven approach, with the ability to monitor adoption rates, performance metrics, and customer feedback, is crucial for success in this position.

Compensation details for this role are not specified in the available information.

Joining Alma offers the opportunity to make a direct impact on the growth of in-store business and the success of major retail partners. The role provides autonomy to design initiatives that benefit merchant teams and consumers, fostering deep expertise in retail, payments, and commercial activation.