Sales Development Representative Summer Internship (Hybrid)
The Sales Development Representative Summer Internship at KnowBe4 offers an immersive experience into the cybersecurity industry's sales processes. As a leading provider of security awareness training and simulated phishing platforms, KnowBe4 empowers organizations to enhance their security posture. This hybrid internship is based in Clearwater, Florida, requiring interns to work in the office four days a week (Monday – Thursday). The program spans 12 weeks, from May 24th to August 13th, 2027. This is a paid internship; however, interns are responsible for their own relocation and lodging expenses.
Interns will engage in a variety of tasks, including mapping company structures to identify potential accounts, verifying information to find workable accounts, and mapping and identifying appropriate contacts within those accounts. They will learn critical elements of prospecting conversations in preparation for qualification calls, participate in role-playing exercises to master conversation best practices, and conduct calls and emails to drive solid demo bookings. Additionally, interns will schedule and hand off demo-ready leads to quota-carrying Sales Representatives, organize and maintain the CRM database, shadow sales development representatives with prospective customers, listen to demos of sales calls from Account Executives, and collaborate with cross-functional sales teams to gain a comprehensive understanding of KnowBe4's business model.
Ideal candidates should possess strong communication and empathy skills, confidence, positivity, resilience, adaptability, competitiveness, tenacity, and the ability to collaborate effectively within a team. Good computer skills are also essential. Applicants must be juniors or seniors pursuing a degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration.
KnowBe4 offers a comprehensive internship program that includes company training, onboarding, professional development workshops, team-building activities, and social events. Interns gain unique insights through sessions with the CEO and senior executives, providing a holistic view of the company's operations and culture. This program is designed to equip interns with practical sales experience and a deep understanding of the cybersecurity industry.
By joining KnowBe4, interns become part of a dynamic and innovative team dedicated to enhancing cybersecurity awareness across organizations worldwide. The internship provides valuable exposure to real sales conversations and hands-on experience in prospecting and sales strategies, preparing interns for successful careers in sales and cybersecurity.