Sales Engineer (LATAM) (Hybrid)
As a Sales Engineer supporting the LATAM region at KnowBe4, you will serve as the technical bridge between our product offerings and the specific needs of Latin American clients. Your role involves collaborating closely with Account Executives dedicated to the LATAM market, ensuring that our cybersecurity solutions are effectively tailored and presented to meet regional requirements. This position is hybrid, based in Clearwater, Florida, and requires proficiency in both Spanish and English to engage with diverse stakeholders.
In this role, your primary responsibilities will include conducting engaging product demonstrations in Spanish, addressing technical inquiries, leading proof-of-value engagements, and assisting regional customers in understanding how our solutions align with their needs. You will actively participate in sales calls to identify technical challenges, comprehend customer environments across Latin America, and gather essential information to position our solutions effectively. Additionally, you will troubleshoot and research technical issues that arise during the sales process, ensuring timely and accurate responses to prospects.
To be successful in this position, you should have at least one year of presales experience, preferably in cybersecurity, SaaS, or technology environments, where you've supported customer-facing sales activities. A strong technical foundation in cybersecurity or related fields is essential, enabling you to discuss threats, compliance, and technical architecture credibly with IT and security teams in LATAM. Excellent communication skills are crucial, with the ability to explain complex technical concepts clearly to non-technical audiences. Additionally, strong organizational skills and a collaborative mindset are important, as you will manage multiple customer engagements simultaneously and work closely with sales representatives to drive business in the LATAM market.
While specific compensation details are not provided, KnowBe4 offers a comprehensive benefits package that includes company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. These benefits are designed to support your professional growth and well-being in a modern, high-tech, and dynamic work environment.
Joining KnowBe4 means becoming part of a collaborative culture that values continuous learning and development. As a Sales Engineer, you will have the opportunity to build a strong foundation in technical sales within a high-growth region, with clear paths for advancement. The company emphasizes skill development through structured training, certification bonuses, hands-on customer work, and mentorship from experienced Sales Engineers. This role offers a unique opportunity to work directly with organizations across Latin America, solving real security challenges and making a tangible impact on their cybersecurity posture.