Security Awareness Content Specialist (Position located in Utrecht, Netherlands)
The Security Awareness Content Specialist at KnowBe4 in Utrecht, Netherlands, plays a pivotal role in enhancing the company's security awareness and compliance training programs. As part of the content team, this position focuses on developing and maintaining comprehensive documentation, providing guidance to internal teams, and ensuring that training materials meet the diverse needs of KnowBe4's global clientele. KnowBe4, a leader in digital workforce security, offers a platform that combines attack simulation, training, and agent security to empower organizations in mitigating human and AI-driven cyber risks.
In this role, the specialist is responsible for reviewing new content monthly, updating training documentation for international clients, and analyzing customer feedback to inform content development. They also provide training and support to staff and contractors involved in content creation and localization, ensuring that materials are culturally relevant and compliant with regional laws. A key aspect of the position is to contribute to the creation of diverse, equitable, and inclusive content that resonates with a global audience.
Candidates should possess a Bachelor's degree in Organizational Development, Security Awareness, Instructional Design, or a related field. Strong communication skills, both written and verbal, are essential, along with experience in documentation development and client advisory roles. Familiarity with project management software, Gmail, Google Docs, MS Office, and web browsers is required. Proficiency in French and/or German is advantageous.
KnowBe4 offers a comprehensive benefits package, including company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. The company fosters a modern, high-tech, and enjoyable work environment, with a culture that emphasizes celebration and team bonding. For more details about the benefits in each office location, please visit the company's careers page.
Working at KnowBe4 provides an opportunity to be part of a dynamic and inclusive culture that values innovation, collaboration, and personal growth. The Utrecht office, serving as KnowBe4's European headquarters, offers employees international exposure and a unique work environment that blends the company's culture with Dutch traditions. The office is located a short bicycle ride from the city center, providing a vibrant and positive atmosphere where team members regularly engage in social activities and celebrations.