Senior Default Servicing Specialist

The Senior Default Servicing Specialist at Point Digital Finance, Inc. plays a pivotal role in managing defaulted Home Equity Investments (HEIs). This position involves overseeing loss mitigation, bankruptcy, and foreclosure processes to optimize investor recovery. The specialist will lead the Special Servicing team, refining workflows, overseeing subservicers, and providing training and coaching.

Key responsibilities include managing defaulted HEIs through various processes, leading the Special Servicing team, refining workflows, overseeing subservicers, and providing training and coaching. The specialist will also be responsible for ensuring compliance with all applicable regulations and investor guidelines.

The ideal candidate will have 5-10 years of experience in mortgage servicing, fintech servicing operations, or HEI servicing. Strong understanding of servicing operations, including payoff administration, customer account management, and performance reporting, is essential. Experience managing or supervising customer service or servicing teams, including offshore teams or third-party/subservicer relationships, is also required.

Point Digital Finance, Inc. offers a comprehensive benefits package, including generous health benefits, unlimited paid time off, flexible remote and onsite work options, fully paid parental leave, meaningful equity, and financial wellness programs. Additional perks include monthly stipends for internet, mobile plans, wellness, and company-provided equipment.

Joining Point Digital Finance, Inc. means becoming part of a mission-driven company dedicated to making homeownership more valuable and accessible. The company fosters a collaborative and innovative culture, providing opportunities for professional growth and development. Employees are empowered to make a real impact on homeowners' financial flexibility and life goals.